Neurosurgery, Outpatient Clinic S3, Bridge Hospital

All neurosurgical treatment in the HUS region is centralized at our clinic. In addition, we are responsible for patients requiring neurosurgical treatment in the Kymenlaakso, South Karelia and Päijät-Häme wellbeing services counties. You need a physician’s referral for examination and treatment at our clinic.  
A referral is made by a physician at their own discretion, for example, at a health center, occupational health care service provider, or a private medical clinic. Services are available by appointment only.

By signing in to the Maisa Portal, you can view the status of your referral on the Referrals tab. The referral response will also be sent to you by letter or to Maisa.

You will be notified of the first visit via text message and an appointment letter. Please note that receiving an appointment is affected by: the urgency determined by the neurosurgeon who evaluated the referral and the current waiting times.

You should contact your referring physician, who may, at their discretion, make an urgent referral to our unit or provide you with other further treatment instructions if necessary.

You can view the examinations ordered for you by logging in to the Maisa Portal. Through the “Upcoming Tests and Procedures” link on the menu, you can access the page containing your upcoming examinations and procedures.

All letters sent to you from HUS along with their attachments can be found in the Maisa Portal. If you are unable to log in to Maisa, you can also be informed of the appointments booked for you by calling our neurosurgery contact center at 09 471 87550 Mon–Fri from  7:30 to 11 a.m.

If you wish to cancel your appointment, you can submit a cancellation request via the Maisa Portal. At the same time, be sure to notify if you need a new appointment.

You can also call the neurosurgery contact center to cancel or reschedule your appointment,  09 471 87550 Mon–Fri from  7:30 to 11 a.m.

Please note that you cannot come to the clinic if you are ill.

For laboratory tests, please book appointments at www.huslab.fi/booking. Some of  the laboratories also serve with a take-a-number queue system.

For imaging examinations (magnetic resonance imaging and computed tomography), an appointment will be made for you. You will receive the information via the Maisa Portal or by letter to your home address.

You can prepare for your outpatient appointment in Maisa. From the Maisa front page, you can access the Prepare for an appointment feature, which will guide you to review your contact information, current medication, and more. If you have been sent questionnaires or patient history forms to complete in connection with your appointment, the feature will guide you through with filling out the required forms. 

It is advisable to arrive at the hospital well in advance of the start of the appointment so that you can register for the appointment. Please note, however, that appointment times may be delayed, and we recommend that you allow enough time for your visit.

You can take a person with you to accompany you to hospital.

A fee is charged for parking in the Meilahti hospital area. Information about parking and escort traffic areas can be found on the Arrival to Meilahti Bridge Hospital web page.

Sick leave is granted on medical grounds, which will be assessed on a case-by-case basis. If you wish, you can get an appointment certificate for your visit which you can present to your employer if necessary.

You can reach your treatment unit by calling the neurosurgery contact center at 09 471 87550, Mon–Fri from 7:30 to 11 a.m. You can also contact us via Maisa.

You can reach your treatment unit by calling the neurosurgery contact center at 09 471 87550, Mon–Fri 7:30 to 11 a.m. You can also contact us via Maisa.  Depending on the matter, we may consult your physician.

You can give feedback on your treatment by completing an online customer-satisfaction survey on our Give feedback web page.

If you need advice or additional information regarding your invoice, please contact HUS  client invoicing via the Customer Service.

Visit the Client fees page on the Patient Guide website to learn more about our client fees.

To complain about an invoice, you can contact our unit directly by calling the neurosurgery contact center at 09 47 187550 Mon–Fri from 7:30 to 11 a.m.

The waiting times for surgery vary by the determined urgency. The appointment for the procedure will be communicated to you as early as possible via text message. You can inquire about the surgery appointment via Maisa or by calling the neurosurgery contact center at 09 471 87550 Mon–Fri from  7:30 to 11 a.m., line 3.

Please contact the surgery scheduler as soon as possible by calling the neurosurgery contact center at 09 471 87550 Mon–Fri from 7:30 to 11 a.m., line 3.

If there is no justified reason for the cancellation (sudden illness), the waiting  in queue is then considered to be the patient’s own decision and, therefore, the treatment time guarantee is no longer valid. If you cancel the proposed procedure date without a justified reason twice, you will be removed from the waiting list.

Please contact the Medical Helpline at 116 117.

Kela will reimburse trips made to healthcare if the journey was made due to illness, pregnancy, or childbirth. You may be reimbursed for taxi fare if, due to your medical condition, using public transport is not an option or if public transport is not available. You can request a Kela certificate for travel allowance from the professional treating you to apply for reimbursement of travel costs.

Read more at: https://www.kela.fi/transport-by-taxi.

We are not in a position to arrange work capacity assessments in specialized healthcare. If you are incapable to work at the end of your sick leave period, you should contact your occupational healthcare service provider or your local health center.

Please call the neurosurgery contact center to contact the unit that treated you 09 471 87550, Mon–Fri 7:30 to 11 a.m. You can also contact us via Maisa.