Porvoo Hospital Emergency Department

The emergency department is open 24 hours a day. During evenings, weekends and public holidays, our emergency department is the only one open in eastern Uusimaa.

If you need urgent care:

On a weekday from 8:00 a.m. to 4:00 p.m.: contact your local health center.

OR

Assess your symptoms using the Omaolo service. You will receive an assessment of the need and urgency of treatment, and instructions for seeking medical attention.

OR

Call the Medical Helpline 116117. You will receive an assessment of the need and urgency of treatment, and instructions for seeking medical attention.

In an emergency, you can also go directly to an emergency department

The most common symptoms that you should always have looked at in an emergency department:

• Chest pain
• Stroke symptoms, such as sudden weakness or incapacity of a limb or difficulty speaking
• Mental health problems requiring urgent treatment
• Profuse bleeding (e.g., vomiting blood, large bleeding wound)
• Major injuries and fractured bones
• Sudden severe headache
• Difficulty breathing
• Sudden onset of severe or worsening abdominal pain
• Fever in a newborn

In case of an actual or suspected emergency, call the general emergency number 112

Calling 112 is especially important in case of:

• Sudden severe chest pain or difficulty to breath  
• New symptoms that indicate a stroke, such as sudden weakness or incapacity of a limb, or difficulty speaking. 

Emergency services for children and adolescents

Porvoo Hospital provides primary emergency health care for children and adolescents on weekdays between 4:00 p.m. and 10:00 p.m. and on weekends between 9:00 a.m. and 10:00 p.m.

Porvoo Hospital does not provide specialized emergency medical care for children and adolescents. Specialized health care emergency departments for children and adolescents are located in New Children's Hospital, Hyvinkää Hospital, and Jorvi Hospital. 

At the emergency department, we always assess the need and urgency of treatment first. Based on this, you will be referred to a nurse or physician. Patients are treated in the order of urgency, not in the order of arrival. Because of this, a patient who has arrived after you may be admitted for treatment before you.