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Access to treatment in specialist medical care

The Act specifies the time limits within which patients in specialized medical care must gain access to non-urgent care (statutory care guarantee). However, in urgent cases treatment must be provided immediately. Non-urgent specialized medical care requires a referral from a physician or dentist. On this page, you will find information on care needs assessment and average waiting times.

Under the Health Care Act, the wellbeing services county is responsible for ensuring that both urgent and elective care needs assessments and actual care are provided on consistent medical or dental grounds. We are responsible for access to specialized medical care in Uusimaa. Helsinki and the wellbeing services counties of Uusimaa are responsible for access to primary healthcare. 

Time limits defined in the Health Care Act




Current situation in HUS for access to treatment

Access times to care at our hospitals vary by specialty. The figure below shows the median waiting time (in days) for the various specialties. The median waiting times are obtained when all waiting times are ranked and the middle value is taken. 

Number of patients awaiting treatment by specialty

31.7.2025

Medical specialtyMedian
Internal medicine49
Surgery99
Neurosurgery79
Gynecology and obstetrics77
Pediatrics64
Ophthalmology94
Otorhinolaryngology34
Phoniatrics43
Oral and maxillofacial diseases99
Dermatology and allergology21
Oncology13
Psychiatry32
Neurology49
Pulmonology37
Medical genetics50
Physical medicine and rehabilitation26

Updated: 05.08.2025

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